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Account Request Approval (Admins)

Viewing Admin Account Request Notifications

In order to approve an instructor's request to join the Cyber Range through the organization code method, administrator accounts must first find the application under their Cyber Range notifications. These will appear on the top right hand of the page within the Range shown with the profile button. Once clicked, a dropdown list with all account and course requests will appear.

A popup window with all pending account requests is displayed in the top right.

Approving or Rejecting Admin Account Requests

Once an admin clicks on the invitation they plan to approve, the site will redirect them to the organization users page filtering for that specific user. You will notice that the selected user will be greyed out (shown below) because they have a pending account request that has not been approved yet.

The next step is to click the gear symbol to the left of the user’s name and either approve or reject the request. Please keep in mind that rejecting an account request will permanently delete the request. Once approved, the user will receive an invitation email to join the Cyber Range, allowing the user to log in with a desired authentication method (Google or Microsoft). Admins can tell whether a user has signed in for the first time by checking whether there is a date and time under the “Pending” column (not accepted) or if there is an icon showing under the “Authentication Method” column.

The gear icon is located on the left side of the screen, to the left of the display name column.

Have a Question? Contact Support

We're here to help you. If you still have questions after reviewing the information above, please feel free to submit a ticket with our Support Team and we'll get back to you as soon as possible.