Organization Support¶

The Cyber Range is committed to making sure our users have the best experience using our virtual exercise environments and cyber security resources. We have created a collection of knowledge base articles here for your convenience. However, as we grow, update, and improve the Range, unexpected issues are bound to occur for users. To support these issues, we have a support team committed to solving these new issues as they arise.

To contact the Cyber Range support team, please submit a support ticket including your course/exercise, a description of your issue, and any screenshots or supporting information regarding your problem. The more background information you can provide will make it easier for us to determine the issue you may be experiencing.

Have a Question? Contact Support¶

We're here to help you. If you still have questions after reviewing the information above, please feel free to submit a ticket with our support team and we'll get back to you as soon as possible.