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User Direct Pay

Note

User Direct Pay is currently only available for Flat Rate Plans. Please visit our Plans article to determine if your plan includes User Pay.

What is User Direct Pay?

User Direct Pay allows organizations to distribute the costs of the Cyber Range to their users. Rather than being charged monthly, the User Direct Pay feature allows students to make a one-time payment for access to their courses. Organizations will not be responsible for charges resulting from courses that have User Direct Pay enabled. This feature works especially well in university settings where students are responsible for the cost of Cyber Range courses.

Enabling User Direct Pay

User Direct Pay can be enabled whenever a new course is being created. This way, you can use this feature on a course by course basis. When creating your course, scroll down to "Payment" and then click on the arrow on the right side.

The Payment section is located directly below the "Instructor" section

From here, you will be presented with the option to enable User Direct Pay. The cost that will be charged to users can be found when you check the "User Direct Pay" box. Keep in mind that costs will vary depending on your Course length and plan type. You can control user access by editing the User Access Begin date and Expiration date. We recommend setting these dates similarly to your Course Start and End dates.

How do users pay?

Once your new course has been created, the next step is inviting your users, which is detailed in our article titled Inviting Users to Your Course.

Instructors

If an instructor has been invited by a course admin, they will be directed to pay once they have accepted the invitation they’ve been sent. However, if an instructor has requested a course themselves, they’ll be prompted to make a one-time payment the first time they access the course after the course has been approved. After either process, instructors will then follow the same directions for students and TAs as described below.

Students and TAs

Once users have accepted their invitations, they will be automatically prompted to make a one-time payment for access to the Course. When they accept their invitation or input their registration code, users will be presented with this message:

The buy now window will include information on which course you're joining, the time period and price of the course

From here, users will be redirected to our Payment page at QuikPay where they can find the total amount they're being charged along with the course they are paying for. Pre-populated and fixed fields will appear:

  • Amount Due
  • U.S. Cyber Range of Virginia Tech (Type of payment. For course payments, this will be Course Registration Fees.)
  • Registrant Name
  • Course Name

Next - Payment Method button is located below Total amount to pay

Next, users will be prompted to enter their preferred payment method. Payments can be made by a credit/debit card or eCheck, as shown in the screenshot below:

Once users have submitted their payment, they will be automatically redirected to the Exercise Area where they can now access the Course.

Important

U.S. Cyber Range of Virginia Tech Refund Policy Once users have logged into the range, the course fees are non-refundable, and course fees will not be reduced. Users who must withdraw from a course for medical, military, or other emergencies will be evaluated and disposed of on a case-by-case basis. If you have questions or need assistance, please contact our business office at 540-231-4759 or by email at uscyberrange@vt.edu.

Have a Question? Contact Support

We're here to help you. If you still have questions after reviewing the information above, please feel free to submit a ticket with our Support Team and we'll get back to you as soon as possible.