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Usage

Abstract

This article will describe how to access the usages for your organization and explain the different categories of usages. Only users with Billing Admin roles are able to access the Billing page.

What Factors are Included in Usage?

An organization is billed and charged based on its usages. Depending on plan type, this can include course enrollments along with cloud usages. You can find more information about both in the Categories section of this article.

How to View and Filter Usages

To view usages for your organization, first click on the Organizations tab and choose your organization. Now, click on the Plans and Billings button. Finally, click on the View Organization Usage button.

The View Organization Usage button is located in the top right of the screen above the Change My Plan button.

You may filter usages by date, category, or subcategory at the top of the screen. By filtering, you can better view how specific usages for your organization affect your plan charges each month.

From left to right, the Date table is followed by the Category table, which is followed by the Subcategory table.

When you click on the Category table, a drop-down box will appear showing several different categories to choose from.

Categories

  • Course Enrollment: This is the number of users enrolled in a course during a given billing period. Course enrollments are billed at the highest amount used during the billing period.

Important

An enrollment is only counted once a user joins a course.

  • Cloud Usage: These are infrastructure costs which include the cloud costs used for running the virtual machines, as well as the bandwidth needed to support the environments in the Cyber Range. Cloud usage is billed at a cumulative rate during the billing period. Cloud usage is listed per course per day.

Important

Only Flex Rate plans are billed for cloud usage. Flat Rate plans are not billed for cloud usage. Learn more about our different plan types in our Plans article.

  • Competition Usage: This is the number of CTFs per course.

  • Course Catalog Demand: This tracks the specific environments used by each course.

  • Exercise Environment: This is the number of exercise environments per course.

Have a Question? Contact Support

We're here to help you. If you still have questions after reviewing the information above, please feel free to submit a ticket with our Support Team and we'll get back to you as soon as possible.